FAQ

Everything you need to know before using LesoLink

Find answers to the main questions about licensing, the trial period, compatibility and how LesoLink works.

Need help?

A specific question

Our support can help you with activation, licensing and using LesoLink.

Contact support →

Your first Stripe subscription includes five free days. The trial is available once per email address and includes all features.

LesoLink subscription payments are processed by Stripe. From your customer area, you can manage your subscription, payment methods and invoices in the secure Stripe environment.

The licence is assigned per workstation. Each workstation using LesoLink therefore requires an active licence.

The plugin checks the licence status every 24 hours to confirm that the subscription, trial period or workstation activation is still valid.

Yes. A licence can be deactivated on one workstation and reactivated on another from your LesoLink customer area, according to the terms of use.

Yes. Improvements, fixes and new versions released during your subscription are included at no extra cost.

LesoLink works with SketchUp Pro 2026. The workflow has been tested with Lesosai 2025 and Lesosai 2026.

LesoLink only collects the information required for the account, Stripe payment and licence control, including the workstation identity. No project, model, geometry, surface, volume or processed document data is collected: calculations and documents remain local on the workstation.

The plugin, website, customer area and licence management system are created and produced in Switzerland.

The extension will be distributed through SketchUp Extension Warehouse. Your LesoLink account will then be used for activation.